Returns & Exchanges

At Runnerz.pk, we are committed to ensuring you have the perfect fit for your athletic journey by offering a flexible 7-day return and exchange policy for all our sports gear. If you are not completely satisfied with your purchase, we make it simple to swap sizes or receive a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via WhatsApp or email within 7 days of delivery with your order number and photos of the item.

• 2.
  Quality Inspection

  Ensure the products are unused, in their original packaging, and have all tags attached to qualify for a successful return.

• 3.
  Ship the Item Back

  Once approved, securely pack the gear and ship it back to our central warehouse using a traceable courier service.

• 4.
  Process Completion

  After receiving and inspecting the item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.